Abu Dhabi airport is now utilizing AI to shorten queues, CIO Information, ET CIO


Abu Dhabi airport is now using AI to shorten queues

In a bid to shorten queues and ship a smoother and extra seamless passenger expertise, Abu Dhabi Worldwide Airport (AUH) will probably be testing a brand new enhanced ‘Good Journey’ system, developed by Abu Dhabi Airports in partnership with ConvergentAI.

By way of large information, AI, and the rigorous modelling and evaluation of passenger site visitors, the brand new system will optimise quite a lot of processes throughout Abu Dhabi Worldwide Airport from check-in and immigration counter staffing to passenger arrival and departure instances.

As part of the continued trial, choose passengers travelling with Etihad Airways will probably be knowledgeable of the optimum time for them to reach at Abu Dhabi Worldwide Airport. By staggering passenger arrivals, the brand new system will mitigate crowding, facilitate social distancing, and shorten queues. Extra time, because the AI-powered system continues to function, it is going to grow to be smarter and additional streamline passenger journeys via the airport.

Shareef Al Hashmi, Chief Government Officer of Abu Dhabi Airports, mentioned, “Innovation and digitalisation are key to the achievement of our imaginative and prescient of changing into the world’s main airports group, and I’m happy with the distinctive work our groups have carried out over the previous 12 months as we rework our operations and try to ship a very superior and seamless passenger expertise. The enhancement of Abu Dhabi Worldwide Airport’s Good Journey system is a major step in our journey of steady enchancment and innovation as we form the longer term airport expertise.”

Explaining how minimising queuing at airports is vital to safeguarding passenger well being and wellbeing and streamlining operations, John Barton, Chief Info Officer, mentioned, “By enabling passengers to shortly and seamlessly transition via check-in, immigration and boarding, we’re offering them with extra time to take pleasure in all the things Abu Dhabi Worldwide Airport has to supply, from first-rate eating to superior duty-free choices,” added Barton.

The introduction of AI expertise at Abu Dhabi Worldwide Airport can also be benefiting airways, retailers, and staff working on the airport in quite a lot of methods. Whereas utilizing AI to observe real-time imagery of plane, particular programmes are being developed to information on-ground groups to finish sure actions, such because the unloading of baggage or the refuelling of an plane at optimum instances.

Abu Dhabi Worldwide Airport can also be exploring the mixing of AI into its security and safety techniques, enabling the automated monitoring of digital camera feeds of the airport apron, the realm by which plane manoeuvre and park. AI outfitted techniques may be taught to detect irregular exercise or objects and notify the related groups to handle potential points swiftly and effectively.

The security and effectivity enhancements doable via the mixing of AI into Abu Dhabi Worldwide Airport’s processes are enabling the UAE capital’s airport to ship a smoother, extra seamless passenger expertise.


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