HDFC Financial institution can begin issuing bank cards once more as RBI eases curbs

In a partial reduction to HDFC Financial institution, the biggest non-public sector financial institution of the nation, the Reserve Financial institution of India (RBI) has allowed the lender to challenge new bank cards, sources within the financial institution mentioned. In December final 12 months, the banking regulator had directed HDFC Financial institution to not challenge new bank cards and halt all launches of its digital business-generating actions underneath its programme Digital 2.0.

This got here after a number of situations of outages within the financial institution’s cellular banking app and web banking platform.

“The restrictions that had been there on issuing new playing cards have been discontinued and the RBI has now permitted the financial institution to undertake sourcing new bank cards,” mentioned a supply, including the opposite restrictions would proceed.

The ban on card issuance hit HDFC Financial institution onerous as its card base fell from 15.38 million in December to 14.82 million in June.

HDFC Financial institution is by far the biggest bank card issuer within the nation, and stays so even after the ban. The ban resulted within the lender shedding market share in a quickly rising enviornment as a result of a few of its rivals occupied the house it vacated.

ALSO READ: RBI permits HDFC Financial institution to challenge new bank cards: Report

In a media interplay in June, Parag Rao, the financial institution’s nation head of the funds enterprise and in command of know-how transformation, had indicated the financial institution had ready an aggressive plan to come back again to the bank card enterprise with a “bang” as soon as the embargo was lifted.


“We’re going to get again out there with elevated rigour,” Rao had mentioned. HDFC Financial institution has been sourcing legal responsibility prospects aggressively over the previous few months, to whom bank cards will be provided as soon as the ban is lifted.

Whereas imposing the ban, the regulator mentioned the restriction could be lifted solely after the financial institution’s compliance with main vital areas recognized by the RBI. Following the ban, HDFC Financial institution had submitted a plan specializing in the instant scenario, brief time period, mid time period, and long run to the regulator a few months in the past.

“We are going to work with consultants and the regulator to fortify the recognized areas for enchancment. Internally, we’re taking a look at this as a possibility to additional enhance ourselves and emerge stronger,” Sashi Jagdishan, managing director and chief govt officer of HDFC Financial institution, had mentioned after the ban was imposed.

HDFC Financial institution has been making a whole lot of adjustments to its know-how infrastructure after the outages it confronted through the years. They’re large-scale funding within the know-how infrastructure, bringing in new expertise, moving into cloud-native stacks, a shift from the normal monolithic IT infrastructures, and dealing with strategic companions for higher services.

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