NEW DELHI: Some customers of personal sector lender HDFC Financial institution reportedly confronted technical points in on-line cash transfers through Unified Funds Interface (UPI) on Tuesday, days after the Reserve Financial institution of India (RBI) lifted restrictions on the brand new digital business-generating actions of the financial institution.
The message acquired on sending cash through Paytm learn, “HDFC Financial institution is presently going through failures and therefore cash switch can’t undergo in the intervening time. Please strive once more in a while or use choices to ship cash.”
Cash switch through HDFC Financial institution UPI was additionally going through technical points on different funds platforms resembling Google Pay.
In the meantime, customers of HDFC Financial institution took to Twitter to register the protest after failed transactions.
To make certain, cash transfers had been occurring through the financial institution’s web site.
“That is to substantiate that HDFC Financial institution just isn’t going through any system points. It’s incorrect to make use of anecdotal proof of UPI transaction failures – which can occur on account of technical points on the third-party interface stage – and attribute it to a bank-wide technical problem,” mentioned an HDFC Financial institution spokesperson responding to Mint’s queries on the matter.
Notably, the central financial institution in December 2020 had requested HDFC Financial institution to cease all launches of its upcoming digital business-generating actions and sourcing of recent bank card clients after repeated outages at its information centre which impacted operations.
In August final 12 months, RBI had partially lifted ban on HDFC Financial institution permitting it to renew issuing new bank cards. The personal lender again then mentioned it had issued a document bank cards after the partial lifting of curbs.
On Saturday, the financial institution had mentioned that RBI has lifted the restrictions concerning its business-generating actions deliberate below the Digital 2.0 programme.
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