Plex TV, a free streaming platform with a premium tier known as Plex Move, suffered an information breach, leaving their clients’ delicate data uncovered to hackers.
In an electronic mail to customers on Wednesday, Plex introduced that cybercriminals managed to entry clients’ passwords, electronic mail addresses and usernames. The breach impacts 15 million clients, which is sort of half of Plex’s customers.
Plex urges customers to alter their passwords
“Whereas the account passwords have been secured in accordance with greatest practices, we’re requiring all Plex customers to reset their password,” the streaming platform stated within the electronic mail.
Plex revealed that it found “suspicious exercise” on one in all their databases. After investigating the problem, the streaming platform discovered {that a} third-party entity managed to entry a restricted subset of knowledge, together with customers’ emails, usernames, and encrypted passwords. Encrypted is the operative phrase right here. Plex maintains that customers’ password information is hashed and secured, however “out of an abundance of warning,” it’s requiring all Plex accounts to provoke a password reset.
When you’ve submitted your bank card data to subscribe to one in all Plex premium tiers, don’t fret. In response to Plex, you may breathe simple — your information is completely protected. “Relaxation assured that bank card and different fee information usually are not saved on our servers in any respect and weren’t susceptible on this incident,” Plex stated.
To vary your Plex password, launch a personal/incognito browser window. Subsequent, go to Plex’s password reset web page (opens in new tab). Enter your electronic mail tackle and hit “Ship Directions.” In a minute or two, you must obtain an electronic mail that will provide you with directions on easy methods to proceed with the password reset course of. Examine Plex’s assist web page on easy methods to change your password (opens in new tab) for extra detailed directions.