India, Pakistan amongst high 5 international locations when it comes to passenger volumes in 2021.
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Abu Dhabi Airports launched its 2021 passenger site visitors outcomes, confirming Abu Dhabi Worldwide Airport welcomed 5.26 million company in 2021 because of a fourth quarter surge that noticed 2.43 million, which equates to 46 per cent of the total yr’s passenger numbers, go by way of the UAE capital’s hub.
Full yr figures reveal that 5,262,376 passengers had been served in comparison with 5,570,176 in 2020 representing a drop of 5.5 per cent because the airport and the trade continued to expertise dampened demand as a consequence of journey restrictions and eroded client confidence introduced on by the worldwide pandemic.
The airport recorded 74,176 flights throughout the yr in comparison with 61,034 in 2020, a rise of 21.5 per cent.
“The sharp rise in passenger site visitors over the last three months of the yr is a transparent indication that the restoration is underway and gaining momentum,” mentioned Shareef Al Hashmi, CEO, Abu Dhabi Airports. “Whereas the Omicron variant could have a brief impact on demand throughout the early a part of 2022, we anticipate site visitors to double at Abu Dhabi Worldwide this yr to succeed in 10.7 million as vaccination programmes progress, authorities restrictions in markets all over the world ease and client confidence rebounds.”
Abu Dhabi Worldwide’s community additionally expanded considerably throughout 2021 with 103 locations now being served in comparison with 75 locations in 2020.
The highest 5 international locations when it comes to passenger volumes in 2021 had been India (932,949), Pakistan (550,728), Egypt (446,883), United States (254,201) and KSA (244,954).
The busiest locations being served by AUH included Cairo (372,456), Islamabad (209,280), Delhi (197,012), Lahore (184,315) and Dhaka (182,983).
Service enhancements
Notable throughout 2021 had been the strong service scores recorded at Abu Dhabi Worldwide throughout quite a lot of metrics together with airport cleanliness (95 per cent), feeling protected and safe (95 per cent), happiness index (94 per cent) and per centassenger well being & wellness (92.9 per cent).
The general satisfaction rating as measured by Airports Council Worldwide was 92 per cent.
A complete of 5,377,208 baggage had been processed by way of the airport’s baggage system in 2021, together with 3,878,132 departure baggage that had a supply success price of 99.8 per cent.
“Our concentrate on well being, security and the wellbeing of AUH travellers considerably enhanced our passenger expertise throughout the yr as we launched a completely geared up PCR facility, touchless expertise, self-baggage drop methods and sensible queuing expertise to stop crowding throughout peak operations,” mentioned Al Hashmi.
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Cargo volumes up 31.8 per cent
Abu Dhabi Airports additionally launched its 2021 cargo site visitors outcomes right this moment which affirm Abu Dhabi Worldwide Airport dealt with 711,715 tonnes of freight in 2021 a rise of 31.8 per cent in comparison with the 540,144 tonnes dealt with in 2020.
The surge in volumes was largely attributed to will increase in shipments of basic cargo and particular merchandise together with specific, temperature-controlled, weak cargo and prescription drugs.
Mail volumes had been additionally on the rise in 2021 with 8,767 tonnes shifting by way of Abu Dhabi Worldwide’s cargo facility, a rise of 13.1 per cent in comparison with the 7,749 tonnes dealt with in 2020.