The helpline is offered six days every week from Sunday to Friday
Abu Dhabi entities have launched ‘You aren’t alone’ marketing campaign specializing in psychological well being and inspiring people to succeed in out and search psychological help by the Estijaba helpline.
The Estijaba helpline 8001717, which has been offering psychological help providers by SEHA’s workers members over the phone, might be additional enhanced by a partnership amongst Abu Dhabi Well being Providers Firm (SEHA), the Division of Neighborhood Improvement (DCD) and Abu Dhabi Public Well being Centre (ADPHC).
The helpline addresses psychological misery calls, together with emergencies locally. It’s a free-of-cost service accessible six days every week, from Sunday to Friday between 8 am and 6 pm.
The psychological help providers had been initiated earlier in 2021 as providers added to the package deal of providers offered in relation to Covid-19 pandemic response by the Estijaba helpline.
The thought is to offer the neighborhood with secure and accessible consultations that tackle their psychological well being issues with out worrying about the price and anonymity. Hotline counsellors provide psychological interventions to all neighborhood callers in search of help.
SEHA goals to offer a secure, non-judgmental, nameless and empathic surroundings by the decision. As a neighborhood useful resource, the service is offered to handle psychological considerations, emergencies associated to psychological well being, and psychiatric crises by phone calls.
Providers provided vary from phone counselling to referrals to psychological well being providers inside the SEHA community, together with outpatient psychiatric clinics and or the emergency division and facilitate psychiatric hospitalisations as wanted.
Saeed Jaber Al Kuwaiti, Group Chief Govt Officer at SEHA, mentioned, “To bridge the present hole in psychological well being providers, we’re collaborating with DCD and ADPHC to ship high-quality psychological help through a phone helpline. It’s not solely a strategy to entry instantaneous counselling in instances of psychological misery but additionally a channel to navigate the well being providers to entry SEHA’s extremely specialised outpatient psychiatric providers and a useful resource for swift disaster intervention. For these struggling in silence, we encourage you to succeed in out – select help, select to name!”
Immediate interventions by the hotline are anticipated to scale back emergency room ready time and hospital size of keep, improve entry to psychological well being providers on time and improve the general high quality of care.
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